FAQ
General Information
Q: What types of therapy do you offer?
A: I offer a variety of therapeutic approaches including Internal Family Systems (IFS), Pain Reprocessing Therapy (PRT), Emotional Awareness and Expression Therapy (EAET), Cognitive-Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behavioral Therapy (DBT), mindfulness-based therapy, attachment theory and more. I tailor my therapeutic approach to meet the individual needs of each client.
Q: What are your qualifications?
A: I am a licensed clinical psychologist with over a decade of clinical experience and extensive training in chronic pain, sexual issues and LGBTQ+ concerns. I am licensed in the states of Utah and Oregon (Washington pending). I am trained in various evidence-based treatment modalities (see list above).
Appointments and Scheduling
Q: What is your availability for scheduling?
A: I see clients Wednesday through Friday between 1:00 PM and 8:00 PM MST/12:00 PM and 7:00 PM PST.
Q: Do you offer free consult calls?
A: Yes, for all potential clients I conduct a brief 10-15 min consult call to get to know a little bit more about what’s bringing in for therapy and to assess whether I am a good fit for your needs. I also answer any questions you may have about the therapy process and working with me.
Q: How do I schedule an appointment?
A: For all potential clients, I conduct a 10-15 min consult call prior to scheduling an appointment (see above). You can reach me by filling out the online contact form or e-mail to schedule at your convenience.
Q: What should I expect during my first session?
A: The first session helps me understand your needs and how I can best support you. We'll discuss your reasons for seeking therapy, your history, and therapy goals that will help us make a treatment plan that fits your needs. We will determine a scheduling frequency (weekly, biweekly or monthly) that works with your therapeutic needs, schedule and finances.
Q: What is your cancellation policy?
A: I schedule clients on a weekly, biweekly or monthly basis. At our first appointment, we will determine scheduling frequency and find a regular time that works with your schedule. This time will be reserved for you and only you through the duration of your therapeutic treatment. As a result, I do not follow a cancellation window, but I allow up to 2 cancellations per year (regardless of notice or reason). After 2 cancellations, I will charge $150.00 for each missed session. I do leave 1-2 slots open per week for rescheduling, and if you are able to reschedule your missed appointment before, during or after it’s scheduled time, it will not count as a cancellation.
Therapy Process
Q: Do you offer in-person or teletherapy sessions?
A: I currently only provide teletherapy at this time. All sessions are conducted through a HIPAA-compliant video platform.
Q: What are the benefits of video teletherapy sessions?
A: Video teletherapy sessions often offer clients the flexibility to be able to be seen by your provider in the comfort of your own home., without the worries of time spent driving in traffic or lost time from work. Teletherapy is also a good fit for clients who may have physical limitations such as chronic pain or fatigue that make coming into a therapy office more difficult, while still being able to get the treatment that they need. Teletherapy is also covered by most insurance providers.
Q: How long does therapy usually last?
A: The length of therapy varies depending on your individual needs and goals. Some clients achieve their goals in a few sessions, while others may benefit from longer-term therapy. We will regularly review your progress to ensure therapy continues to meet your needs.
Q: How often should I meet for therapy?
A: Typically, clients will meet every week or biweekly, with clients who are needing maintenance meeting once monthly. Scheduling frequency for therapy will depend on your therapy needs and goals, scheduling availability and financial needs.
Confidentiality and Privacy
Q: Is therapy confidential?
A: Yes, confidentiality is a fundamental part of my practice. I adhere to strict ethical guidelines and legal requirements to ensure your privacy. There are some exceptions to confidentiality, such as if there is a risk of harm to yourself or others, which I will discuss with you prior.
Q: How do you handle my personal information?
A: Your personal information is stored securely and only accessible to authorized personnel. I follow all relevant data protection regulations to ensure your information is kept safe.
Financial Information
Q: Do you accept insurance? What are your fees?
A: I'm an in-network provider with Aetna. I also accept all HSA/FSA plans. If I am not in-network with your insurance provider, or you do not want to use your insurance, my private pay rates for sessions are as follows:
Psychodiagnostic Intake (90791, 50-53 min): $200.00
Individual Psychotherapy (90837, 50-53 min): $200.00
Gender-affirming Surgical Letter writing (per hour, typically 1-2 hour): $150.00
An important note about out of network mental health coverage:
Insurance coverage and finances is often a barrier to most clients being able to find the right therapist for them. Many individuals don’t know that most insurance providers offer out-of-network benefits for mental health services, where typical reimbursement is between 60-80% of the session fee. This means that even if a provider is not in network with yours or any insurance plan, you can still have more than half of your session fee covered by your out of network benefits, which could still drive your session fee down to a rate you could afford. This is particularly important given how difficult it can be to find a provider who specializes in what you’re looking for and has availability when you need it.
I’m happy to help potential clients navigate their out of network benefits so that finances don’t have to be a barrier to finding the right therapist for you. Some helpful questions to ask your insurance company include:
Does my plan have any out-of-network coverage for mental health services, including teletherapy (modifier GT)?
Is there an out-of-network deductible cost for me, and if so, what is it?
The billing CPT codes will be 90837 (Individual Psychotherapy) or 90847 (Couples Therapy). What is the maximum allowable for each of these codes? What percentage of this allowable will my plan pay for each of these codes?
How many mental health sessions does my plan cover per year?
What information/forms do I need to submit in order to receive out-of-network reimbursement? (This is often a simple process, where you submit a superbill form that I send to you after each session).
How and where do I submit reimbursement claims (online, mail)?
Are there any time limitations regarding filing my claims?
If you still have questions or concerns about private pay for therapy, or find that you don’t have any out of network mental health coverage, read more about the benefits of private pay therapy here.